jobid=A.0.1249
Are you a fluent Dutch speaker?
Do the next step and kick-start your career
dynamically!
We are looking for Dutch
After Sales Consultants to work in Greece (remotely all over
Greece) for the world’s largest multinational technology company
that designs, manufactures, and markets smartphones, tablets,
personal computers (PCs), software (iOS and MacOS) portable and
wearable devices!
Join a dynamic &
multicultural team and let your new journey begin in
Greece!
Responsibilities
- Act as the first point of contact for all the
Dutch-speaking customers - Identify and assess
customers’ needs to achieve satisfaction - Provide iOS software troubleshooting for mobile devices
(mobile phones, tablets & more) - Assist
customers to manage/secure their account – ID &
passwords - Resolve customers’ online store
post-sales requests - Deliver high-quality
support and handle customer complaints, provide appropriate
solutions - Manage large amounts of incoming
calls - Build sustainable relationships and
trust with customer accounts
Requirements
- Native-level or near-native level in Dutch
- B2 level in English
- Tech savvy,
curious and problem-solving acumen - Familiar
with iOS and/or MacOS, or comparable technology, is
preferred - Able to identify technical issues
and suggest immediate solutions to clients - Excellent communication and problem-solving
skills - High School Diploma holder
- Flexible to work night shifts/ weekend shifts (if
applicable) - Prior customer support experience
would be an advantage
Benefits
- Competitive salary (1200€ gross / 14 salaries per
year) - Performance-based bonus up to
250€ - Relocation package in case you reside
outside of Greece (flight ticket to Greece, cab fare from airport
to your hotel, 4-week hotel accommodation, assistance finding an
apartment, real estate fees covered by our company) - First-class ongoing training and career development
opportunities - Work from home policy – All over
Greece - You will join a multinational
leader - Multicultural and modern working
environment - Free Greek language
lessons - Onsite canteen and casual dress
code - Fun interactive activities organized
within the team
